champions-online.com - 9/9/2009
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What do you do for Champions Online?
JG: I’m Jim “GM Jaydeegee” Garner.
NH: And I’m Noel “GM Destra” Holmes.
MK: Markus “GM Villarigor” Kraus.
JG: And we oversee the day-to-day operations for our in-game customer support staff (Game Masters) for Champions Online (and ...
chickgm.com - 9/3/2009
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chickgm.com —
About a week ago Mr. Chick looked at
me and said “Hey Auz, you’re doing a lot...
better. Haven’t been in the hospital in a while, you’ve got the house set up nicely. All in all you seem to have a handle on things, and I have this ...
(more)
Confession of a former GM
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Champions Online: Meet the GMs
WarCry Network : Latest News —
Cryptic Studios has posted an article to introduce players to the lead game masters for Champions Online . Find out who they are and what exactly it is a GM does below: What do you do on a day-to-day basis? NH: 99% of what we do is sort through bugs that the players submit. Players have been submitting about 1200 bugs per day, and we end up going through those, and seeing if they're valid, or if they're working as intended, or are known bugs. We spend the majority of our time working through those, and calling up designers and asking them what's actually going on with each bug. ...
Meet the Champions Online lead GM team
Massively —
... Very infrequently do we get to see the people who are diligently working behind the customer service counter in our online games. They listen to all our requests (frivolous or not,) they free us from the shackles of bad environmental clipping, and they make sure we're ...
The Tragic Story of The Cussing NPCs
Elder Game —
... As far as the Champions CSR team was concerned, the game had been doing really well in beta. Sure, they were collecting 1200 bug reports a day but that’s pretty normal. In fact, it suggests a very efficient CSR pipeline if they actually managed to process all those reports. But once the game launched, the number of complaints about bad behavior skyrocketed. ...
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Champions Online releases four more screenshots
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